Privacy policy

Unfit For Duty ("we", "us") respects your privacy. This policy explains what information we collect when you visit unfitforduty.com or place an order, how we use it, and the choices you have.

What we collect

  • Contact and order information - your name, email address, phone number, shipping and billing address, and the items you purchase, collected when you place an order or create an account.
  • Marketing sign-ups - your email address and, if you choose to provide it, your mobile number when you join our email or SMS list.
  • Device information - basic technical data such as browser type, IP address, and pages viewed, collected automatically through cookies and similar technologies to keep the site working and understand how it is used.

How we use it

  • To process and fulfill your orders, including sending order confirmations, shipping updates, and tracking information.
  • To respond to support requests.
  • To send marketing email and recurring automated SMS only if you opt in. You can unsubscribe from email at any time using the link in any message, and reply STOP to opt out of SMS.
  • To protect the store against fraud and to comply with legal obligations.

Who we share it with

We do not sell your personal information. We share it only with the service providers needed to run the store:

  • Shopify, which hosts our store and processes checkout. See the Shopify Privacy Policy.
  • Payment processors (such as Shop Pay, Apple Pay, and PayPal) to handle your payment securely. We never see or store your full card number.
  • Production and shipping partners, who receive your name and shipping address so your order can be made and delivered.

Retention

We keep order records as long as needed for accounting, tax, and legal purposes. Marketing data is kept until you unsubscribe.

Your rights

You may request access to, correction of, or deletion of your personal information at any time. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA. To make a request, reach us through our contact page.

Cookies

We use cookies required for the cart and checkout to function, plus basic analytics cookies to understand site traffic. You can control cookies through your browser settings; blocking required cookies may prevent checkout from working.

Changes and contact

We may update this policy as the store evolves; the latest version will always be posted on this page. Questions? Reach us through our contact page.